Shipping policy

SHIPPING POLICY

Processing Time All orders are made-to-order and custom printed for you. Processing times vary depending on product availability and order volume.

Shipping

Domestic (Australia): Orders are shipped via standard or express methods depending on your selection at checkout.

International: We ship worldwide. International delivery times vary by destination and are subject to customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

Delivery Times Delivery times are estimates only and may be affected by production schedules, customs processing, public holidays, or carrier delays beyond our control. We appreciate your patience as each item is made especially for you.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us with your order number and we will work to resolve the issue.

International Orders International customers may be responsible for customs duties and import taxes charged by their country. These fees are not included in your order total.